Marks & Spencer is undertaking a long-term programme to modernise its UK estate, responding to shifting customer behaviours and the changing dynamics of retail. Appointed to the M&S Architectural Framework, we support this five-year renewal plan with a particular focus on strengthening and expanding the Simply Food offer.

The brief goes beyond refurbishment. Each project is an opportunity to rethink how food, fashion, home and beauty come together—creating flexible, future-ready environments that enhance customer experience while improving operational performance.

Working across multiple live retail environments nationwide, we act as delivery architects—translating brand ambition into buildable, commercially responsive solutions.

We reconfigure and extend existing stores, transform former retail units into new flagships, and introduce contemporary food hall concepts built around clear zoning, distinct identities and improved customer flow. Our schemes regularly incorporate in-store bakeries, coffee counters, sustainable refill stations, expanded beauty halls and upgraded colleague and back-of-house facilities.

Phasing and programme management are critical. We coordinate closely with contractors, consultants and in-store teams to minimise disruption, often working within tight timescales and complex existing structures. Every intervention balances brand consistency with the realities of each site, unlocking additional trading space and enhancing operational efficiency.

Through estate renewal and strategic reinvention, we are helping M&S strengthen its presence in communities across the UK.

The result is a portfolio of modernised stores that feel clearer, brighter and more intuitive—bringing together the best of Food, Fashion, Home and Beauty in environments designed around how people shop today.

By aligning design decisions with commercial goals, we help future-proof the M&S estate—creating stores that support sustainable growth and deliver better everyday experiences for customers and colleagues alike.